B2B Program

FAQs

How do I become an ELALA Distributor?

Step 1: Contact Us

• Email: sales@elalaluggage.com

• Malaysia Office: +60 10 448 8313

• Malaysia Phone: +1 657 449 0078 (Norman Chen)

+16262284143 | +16266817819(USA)

Step 2: Fill Out B2B Form

Submit your business details — we’ll contact you within 7 working days.

Step 3: Sign Agreement

You must sign the agreement.

Sell within 2 months to maintain the partnership.

Step 4: Make Payment

Pay to confirm your order.

Shipment will be processed within 7 working days after payment is received.

Is product training provided?

Yes, we offer training and marketing materials to help you succeed.

Can I return unsold stock?

No returns for unsold items. We provide marketing support to help boost sales.

  • ABOUT US

    Welcome to Elala – where smart design meets everyday convenience. We're here to change how you travel with e-cargo scooters that combine storage, style, and technology. Elala was born from a simple idea: to make mobility smarter and more enjoyable. After lots of research and development, we created an e-cargo scooter that’s not just functional, but also fun and freeing to ride.